Welcome to Begu!
By using our website (www.begu.co.uk), placing an order, or engaging with our services, you agree to the following terms. Please read them carefully.
-
1. Our Products
Begu products are handmade in small batches using real, natural ingredients. All product descriptions, images, and information on our site are provided in good faith. We aim to be as accurate as possible, but natural variations may occur.
-
2. Ordering & Payment
When you place an order, you agree to provide accurate, current, and complete information. All prices include VAT unless otherwise stated. Payments are processed securely, and we do not store your card details.
-
3. Shipping
We aim to dispatch orders quickly, using reliable courier partners (including but not limited to Royal Mail). Estimated delivery times are provided as guidance and may vary. Please see our Shipping & Returns page for more details.
-
4. Cancellations & Refunds
Due to the perishable nature of our products, we do not accept returns. However, refunds may be offered in certain circumstances. Please refer to our Refund Policy for more information.
-
5. Allergies & Nutrition
Allergens are clearly listed on product labels and in product descriptions. It is the customer’s responsibility to check these before purchase. If you have any concerns, feel free to contact us at info@begu.co.uk before ordering.
-
6. Intellectual Property
All content on this website, including logos, branding, images, product names, and copy – belongs to Begu and is protected by copyright and trademark laws. You may not copy, reproduce, or use our content without permission.
-
7. Limitation of Liability
We will not be liable for any indirect, incidental, or consequential damages arising from the use (or misuse) of our products or services, except where required by law.
-
8. Modifications
We reserve the right to update or modify these terms at any time without notice. Changes will be posted on this page with a revised “Last Updated” date.